English Speaking Client Relations Manager – London

English Speaking Client Relations Manager - London (UK_AM1019)

The main responsibilities of the position include:

  • Developing and maintaining excellent relationships with prospective and existing clients
  • Responsible for activating new client leads and follow up on potential clients
  • Handling client inquiries and ensuring that high level service is provided
  • Performing personal clientele analysis and taking actions as required
  • Staying abreast with the latest developments, products and marketing promotions that XM launches and the relevant terms and conditions; and communicating them to the clients
  • Ensuring compliance with the company’s legal guidelines and compliance procedures
  • Providing suggestions on system enhancements
  • Acting in the best interest of the company at all times, and cooperating with the rest of the Client Relations team in order to perform business development
  • Contributing to the team effort by achieving targeted results
  • Cooperating effectively with other departments as necessary

Main requirements:

  • Degree in a business-related field
  • One year of relevant Client handling experience in the financial services sector is a definite plus
  • Native English speaker
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy

Benefit from:

  • Attractive remuneration package
  • Private health insurance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

Type of employment: Full time

Location: London - UK

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